Privacy Policy

Privacy Policy

This privacy policy explains what information WoW-Mania holds, why we hold it, and what happens to it when an account ends. We keep account information to the minimum needed to provide and protect the game service.

What personal account information we hold

The only account contact information we hold about a user is the email address used to create, access, recover, or manage the account.

We do not ask users to provide a real name, postal address, phone number, date of birth, government ID, financial account details, or profile information.

Game-related information

All other information connected with an account is game-related or service-operation data. This may include account status, characters, inventory, in-game items or currency, achievements, gameplay progress, server activity, moderation history, ban or termination status, support messages, and technical records needed to operate, secure, moderate, or support the game.

This information is used only for operating the game service, maintaining account integrity, providing support, enforcing rules, preventing abuse, and keeping the service secure. It is tied to the game account and is not collected to identify users outside the game.

When an account is terminated or banned, game-related information is deleted from the active service as part of the termination or ban process. Any residual backup copies, if they exist, are not used as active account records and are overwritten according to the normal backup cycle unless temporary retention is required for security, legal, or dispute reasons.

How we use the email address

We may use the registered email address to create and maintain the account, confirm account ownership, help recover access, respond to support requests, send important account or service notices, and protect the service from misuse.

Payments and donations

If payments or donations are available, payment details are processed by the relevant payment provider. We do not store card numbers, bank account details, or other payment credentials on our servers.

Cookies

We use cookies and similar technologies where needed for login, account sessions, preferences, and the "remember me" feature. If cookies are disabled, some account features may not work correctly.

This page may include third-party advertising code. Advertising providers may process information through their own cookies or similar technologies under their own privacy policies. We do not sell users' account contact information.

Sharing information

We do not sell, trade, or transfer users' registered email addresses to outside parties. We may share limited information only where needed to operate the service, respond to lawful requests, enforce our rules, protect the service, or comply with legal obligations.

Account access, correction, and removal

Users can review or change their account email address by logging in to their account or by contacting support. Users can request account removal by email or support ticket.

Subject access requests

Nothing in this policy limits any legal rights a user may have under the UK General Data Protection Regulation, the Data Protection Act 2018, or other applicable data protection law. However, because WoW-Mania intentionally keeps account information minimal, a subject access request will usually be limited to confirming the registered email address and, while the account is active, any game-related records linked to that account.

If an account has been terminated or banned and the related game information has been deleted from the active service, our response may simply confirm whether the email address remains on record and that no active game-related account records remain.

Subject access requests should be sent to [email protected] from the registered email address where possible. We may ask for information reasonably needed to confirm that the requester is the account holder before disclosing account information.

Service availability

WoW-Mania reserves the right to suspend, restrict, discontinue, or stop all or any part of the website, game service, account system, features, or accounts at any time, with or without notice, including for maintenance, security, moderation, legal, operational, or business reasons.

Policy changes

We may update this privacy policy from time to time. Changes will be posted on this page.

Contacting us

If there are any questions regarding this privacy policy, contact us using the information below.

www.wow-mania.com
[email protected]

Last updated on April 21, 2019