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Getting disconnected while playing

Posted: Thu Nov 12, 2020 7:21 pm
Good day,

Please can you assist by checking on the server why I'm being disconnected while playing. It has now happened a few times today. It has also happened just before the dungeon boss dies then I do not get any triumph of completing the dungeon and this has now happened on 2 occasions today. I'm using the latest client 2.8.0 and this cannot keep on happening otherwise I'm forced to stop my monthly subscription.

I've even deleted my cache and still it is happening. I'm also running a fibre connection with no request time outs.

Hope you can sort this out for me.