"Account not found" issue

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"Account not found" issue

Postby Aymelek » Fri Jul 05, 2019 4:53 pm

Hello

As most of you are aware, we had some issues yesterday with the accounts database and some accounts created within the past 3 days were lost.
We also had informed that the characters in the account were not affected, and we had suggested if that has happened to you just create a new account with the same username and contact Janitor to the characters would be moved to your new account.
However, we had a higher number of requests with accounts with any character, or low-level character (under level 20), even if we had asked to use common sense and only request help with character with a higher level.
By now, the requests to recover the character on your account are:
Have a character level 60 or higher, or have ViP.
If you don’t have those requirements, the only way is to create a new account and start a character from 0.

We understand your frustration, and we apologize for the inconvenience.
Game Master Aymelek - Discord: Aymelek#0977

Support:
Discord: Janitor#2871
E-mail: support@wow-mania.com


Website & Social Media
Website: wow-mania.com
Facebook: facebook.com/wowmaniauk
YouTube: WoW-Mania Private Server Ltd
Discord: discord.gg/R6DcdcP
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Aymelek
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