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chars not in game but are in the shop !!

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chars not in game but are in the shop !!

Postby Toxyf22 » Tue Jun 05, 2018 8:59 am

Hi
i started playing wow-mania on the 14 june 2017 for a while but had to stop due to rl issues.
i restarted and all my chars had gone, just though they had been deleted due to me not paying.
So i made some new chars and i am enjoying the game again :D :D .
But when i go to the shop to get gold ect all my old chars are still there and my new ones are not !! :?
Any ideas how this would happen?
any help would be appreciated

thx
Toxyf22
 
Posts: 2
Joined: Tue Jun 05, 2018 8:37 am

Re: chars not in game but are in the shop !!

Postby Aymelek » Tue Jun 05, 2018 9:08 am

Hello,

Please check the realm. We have a new realm (Elysium) PvP.

Have a good session
GM Aymelek
Aymelek
Game Master
 
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Joined: Thu Mar 08, 2018 6:10 pm

Re: chars not in game but are in the shop !!

Postby Toxyf22 » Tue Jun 05, 2018 9:27 am

no chars on Elysium, but why is it that only the chars i cant access are n the shop ?
Toxyf22
 
Posts: 2
Joined: Tue Jun 05, 2018 8:37 am

Re: chars not in game but are in the shop !!

Postby Saintz » Wed Jun 06, 2018 7:42 pm

Toxyf22 wrote:no chars on Elysium, but why is it that only the chars i cant access are n the shop ?


Hello Toxyf22!

Please make a ticket in-game when you have a moment. We will try to take a look and see if your characters were deleted, or figure out if there is some other issue at play here.

I apologize for the inconvenience!

Sincerely,
Game Master Saintz
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